6.6.0 Safe to install
Lively Link: A Seamless Connection to Your Loved Ones

Lively Link by Best Buy Health, Inc. offers an intuitive platform that enhances communication and monitoring between caregivers and seniors, ensuring peace of mind through easy connectivity.
Lively Link™ is a smartphone app designed to provide updates on the health and safety of loved ones who have subscribed to the Lively Health and Safety plan.
With Link, you can stay informed about your loved one's well-being, offering you peace of mind. You can effortlessly check in with them anytime and anywhere, without causing any disturbance, allowing them to maintain their independence.
Link offers exclusive features that not only help your loved one stay independent but also reassure you.
Once you have accepted the invitation from your loved one and successfully set up Link, you gain access to the following features:
- Receive Emergency Alerts: Link sends you real-time notifications when your loved one contacts Urgent Response on their Lively device. This enables you to make quick decisions and promptly follow up.
- Retrieve Location: By enabling the locator permissions, you can view your loved one's location on a map and receive updates if their location changes. General updates are provided approximately every 20 minutes. In emergencies, first responders receive location updates every 30 seconds.
- Check Activities: Based on the information in the Lively device user's Personal Profile, Link allows you to monitor whether appointments are being kept and provides other activity reports.
- Check Device Status: Ensure your loved one always has access to professional assistance during emergency situations. Link allows you to monitor the Lively device's battery status and notifies you when the battery is low, so you can remind your loved one to recharge or replace it, thereby ensuring uninterrupted connectivity.
- Get Articles to Help You Support Your Loved One: The resource center in Link features informative articles, advice, and tips for seniors and their loved ones, providing valuable guidance and support.
- Personalization: Customize your app experience with Link's settings. You can choose which notifications you receive, add a picture of your loved one, and even save their phone number, allowing you to call them directly from the app.
We strive to provide you with an excellent app experience. If you have any questions about the Link app or need assistance in finding your favorite features, please feel free to email us at [email protected]. Our team will be more than happy to assist you.
For technical help, you can find answers to common questions in our FAQs. If additional assistance is required, you can tap 'Contact Us' from within the Link app or call our helpline at (800) 733-6632.
For more information, visit https://www.lively.com/link.
Overview
Lively Link is a Freeware software in the category Home & Hobby developed by Best Buy Health, Inc..
The latest version of Lively Link is 6.6.0, released on 12/18/2024. It was initially added to our database on 09/29/2023.
Lively Link runs on the following operating systems: Android/iOS.
Users of Lively Link gave it a rating of 4 out of 5 stars.
Pros
- User-friendly interface that is easy to navigate.
- Designed for seniors and individuals with health concerns, promoting independence.
- Provides real-time health monitoring and alerts for caregivers.
- Compatible with various devices, enhancing accessibility for users.
- Offers a variety of features, including medication reminders and emergency contact alerts.
Cons
- Limited customization options for the user interface and settings.
- Dependence on internet connectivity for real-time features may be problematic in areas with poor service.
- Costs associated with the service can be a barrier for some users or families.
- Some users may find the technology intimidating or difficult to use without assistance.
- Not all features may work seamlessly across different devices or platforms.
FAQ
What is Lively Link?
Lively Link is a personal emergency response system (PERS) designed to help seniors live independently by providing a way to connect with caregivers in case of an emergency.
How does Lively Link work?
Lively Link includes wearable devices that have an emergency button, which can alert designated caregivers or emergency services when pressed.
Do I need a smartphone to use Lively Link?
No, you don't need a smartphone. Lively Link is designed to work independently of smartphones but can integrate with the Lively app for enhanced features.
Is Lively Link waterproof?
Yes, Lively Link devices are generally water-resistant, allowing users to wear them while bathing or participating in water-related activities.
What kind of monitoring options does Lively Link provide?
Lively Link offers location monitoring, activity tracking, and the ability to send alerts or notifications to caregivers.
Does Lively Link require a subscription?
Yes, using Lively Link typically requires a monthly subscription to access ongoing monitoring and support services.
How do I set up Lively Link?
Setup involves charging the device, activating it through the provided app or website, and configuring caregiver contacts for alerts.
Can I use Lively Link if I travel frequently?
Yes, because Lively Link is equipped with GPS capabilities, it can be used while traveling to ensure your safety wherever you go.
What should I do if I accidentally press the emergency button?
If you press the button by accident, you can simply cancel the alert if it connects you to a responder before they dispatch help.
How long does the battery last on the Lively Link device?
The battery life typically lasts several days on a full charge, depending on usage. Regular charging is recommended.

Boris Weber
I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.
Latest Reviews by Boris Weber
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